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Downloads: Brochures & Newsletters

Local Government & SAMRAS

Brochures: SAMRAS Brochure

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Newsletters: SAMRAS PLUS Newsletter Vol 2 Issue 1

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Downloads: Case Studies

Access & Biometrics

Case Studies: Aberdare Cables unlocks value with Access Control and SAP Integration - KRONOS

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Case Studies: Consol Glass successfully upgrades all security and access management with Bytes Systems Integration - KRONOS

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Case Studies: Liberty Life secures itself country wide with fool proof access control system - KRONOS

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BytesNet

Case Studies: Powertech benefits from network overhaul with new VPN - ATS

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CCTV

Case Studies: Mining Security Questionnaire - KRONOS

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Kronos Labour Management

Case Studies: Aberdare Cables unlocks value with Access Control and SAP Integration - KRONOS

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Case Studies: Consol Glass successfully upgrades all security and access management with Bytes Systems Integration - KRONOS

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Case Studies: Mining Security Questionnaire - KRONOS

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Microsoft Technical Services

Case Studies: Bytes Systems Integration paves the way for future IT developments at Pam Golding Properties - MTS

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Case Studies: Bytes Systems Integration renews Illovo Microsoft Enterprise Licensing Agreement - MSS

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Case Studies: PIC Solutions selects Bytes Systems Integration to provide development services for AppSmart - MTS

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Service Orientated Architecture

Case Studies: Adapt PLC Case Study

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Case Studies: BBC Case Study

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Case Studies: BTP Case Study

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Case Studies: Miller Valentine Mini Case Study

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Downloads: eService Desk Modules

Service Orientated Architecture

eService Desk Modules: Access Management

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eService Desk Modules: Availability Management

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eService Desk Modules: Capacity Management

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eService Desk Modules: Change Management

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eService Desk Modules: Configuration Management

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eService Desk Modules: Event Management

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eService Desk Modules: Financial Management

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eService Desk Modules: Incident Management

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eService Desk Modules: Information Security Management

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eService Desk Modules: ITSCM

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eService Desk Modules: Problem Management

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eService Desk Modules: Release Management

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eService Desk Modules: Reporting Suite

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eService Desk Modules: Request Fulfilment

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eService Desk Modules: Service Portfolio Management

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eService Desk Modules: Supplier Management

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eService Desk Modules: Survey Management

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eService Desk Modules: Task Management

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eService Desk Modules: Workdesk

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Downloads: White Papers

Kronos Labour Management

White Papers: The Case for a Total Absence Management Solution

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Local Government & SAMRAS

White Papers: SAMRAS Overview

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Service Orientated Architecture

White Papers: Building a Business Case for BPM

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White Papers: ICCM Whitepaper Component based upgrades

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White Papers: ICCM Whitepaper Optimizing IT with Business Process Management

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White Papers: ICCM Whitepaper Service Catalogue

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White Papers: ICCM Whitepaper Starting or Restarting your ITSM Program with an Improvement Focus

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White Papers: ITIL and eSD Business Case

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White Papers: Powering Enterprise Process Advantage through BPM

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White Papers: Process-Centred Government The Road to 2010

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White Papers: Solution Sheet Sarbanes-Oxley

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White Papers: Solution Sheet Six Sigma

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Downloads: Technical Documents

Service Orientated Architecture

Technical Documents: Designer (V7) - Managers Edition

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Technical Documents: Technical Specifications

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Downloads: Published Articles

Process Management & Control

Published Article: Butler Bob brings a SONA to work

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Published Article: Butler Bob queries quality

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Published Article: Captain Packer and the paper imposition

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Published Article: Critical Plant Event Notification

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Published Article: Demystifying real-time data solutions

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Published Article: Eskom Emission Monitoring

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Published Article: Hall Longmore uses Wonderware MES

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Published Article: Have You Evaluated Your MOM Strategy Lately?

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Published Article: Increasing Equipment Life Through Predictive Health Monitoring

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Published Article: Manufacturing Excellence Award For Endress+Hauser Conducta

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Published Article: Maybe MOM Knows Best After All

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Published Article: MESA Annual Conference and MESA International GEP a huge success

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Published Article: Operational excellence results drive winners of 2011 Invensys Operations Management

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Published Article: Predictive Monitoring - PMC

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Published Article: Production Accounting in Mining

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Published Article: Reducing equipment health through predictive monitoring

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Published Article: Remote Event Notification (REN) for engineers and managers

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Published Article: Remote Monitoring and Diagnostic Centres

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Published Article: Remote Monitoring and Diagnostic Centres - The New Wave

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Published Article: Sidekick Sam serves SOA

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Published Article: Sidekick Sam sings Karaoke

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Published Article: Stack Emission Measurement

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Downloads: Testimonials & References

Enterprise Intelligence Solutions

Testimonials & References: Anglo Gold Ashanti

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Testimonials & References: EIS

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Testimonials & References: Medscheme

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Kronos Labour Management

Testimonials & References: Beat Queuing Blues with Workforce Management

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Testimonials & References: CSR and The Triple Bottom Line

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Microsoft Software Services

Testimonials & References: Microsoft Software Services Success Stories

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Local Government & SAMRAS

Testimonials & References: George Reference letter

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Testimonials & References: The 4 Pillars of Local Government Excellence

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